Every Harley owner likes to modify their bike and make it their own. Ken Reinert was no different. He wanted his own tunes – ’70s and ’80s classic rock – so he loaded his iPod and hit the road. He quickly tired of the Velcro strip mounting his iPod to his windshield, and he began innovating a better mount. Reinert was in the unique position to do so, having spent his past 30 years engineering, designing and manufacturing industrial seals. After several months of prototype trial and error, The Rider’s ClawTM was born. The slogan? “Your ride…Your music.”
In no time, his fellow Harley riders were requesting the mounts, and Reinert added an iTouch and iPhone version. Before he knew it, the Rider’s Claw quickly spun into it own separate business supporting the iPod Nano, iPod Touch, iPhone 4, iPhone 4S, iPhone 5, iPhone 5S, iPhone 5C, iPhone 6, iPhone 6 Plus, Samsung Galaxy S3, S4 and S5, Samsung Note 2, Note 3 and Note 4.
Today, over 10,000 riders throughout the U.S. and in twelve countries are sporting the Rider’s Claw on their Harleys’ and Metric Cruisers. “The look of the Rider’s Claw is one that just looks like it belongs on the bike. Smartphone technology has come so far over the years, with so many rider friendly aps now available for the casual or serious motorcycle rider.” “Whether it’s your own music library, Pandora Radio, Sirius XM, GPS and Navigation, Weather Radars and Forecasts, etc… they truly give riders a lot of functionality and creature comforts for the ride”.
As much as the quality and innovation are critical to his product success, Reinert insists he’s in the customer service business. “If you dial our toll-free number, my cell phone rings. Unless I’m out on a ride (or fishing), I will always answer it, 24/7. We strive to ship every Rider’s Claw within 24 hour of receiving the order.”
As to future plans for Rider’s Claw, Reinert will continue to develop mounts to accommodate other phone styles as they continue to evolve. “I believe if we continue to follow our business model of exceptional, customer-friendly service, made in the USA quality and fast delivery, the sky’s the limit.”